Customer Questions
What should I do to prepare my vehicle for your arrival?
Generally, there's no special preparation needed, but we do appreciate if personal belongings are removed from the vehicle to allow us to clean more thoroughly. If there are specific areas you want us to focus on, please let us know in advance.
How often should I get my car detailed?
For optimal maintenance and appearance, we recommend getting your car detailed every 3-4 months. Regular detailing helps protect your vehicle's surfaces, keep the interior fresh, and maintain its value.
How long does the detailing process take?
The time varies depending on the package you choose. Our Simple Detail Package typically takes about 1.5 hours, the Super Detail Package can take up to 3 hours, and the Reconditioning Detail Package can take around 5 hours. We pride ourselves on thoroughness and attention to detail, ensuring your car looks its best when we're finished.
Can you perform detailing at my workplace or another location besides my home?
Absolutely. Our mobile units are designed to come to your location of choice, whether it's your home, workplace, or another convenient location, as long as it’s within our service area.
How do you ensure the safety and security of my vehicle during the detailing process?
Our technicians are trained professionals who follow strict protocols to ensure the safety and security of your vehicle. We perform all services with care, and our mobile units are equipped with secure tools and supplies. Additionally, we are fully insured for your peace of mind.
What kind of products do you use for detailing?
We use high-quality, eco-friendly products that are safe for both your vehicle and the environment. Our products include premium waxes, polishes, cleaners, and conditioners specifically formulated for automotive use.
Do I need to provide any utilities like water or electricity for the service?
No, our mobile units are fully equipped with their own water and power supplies, so we don’t require any utilities from you. We strive to make the process as convenient as possible for our customers.
Do you offer any guarantees or warranties on your services?
Yes, we offer a satisfaction guarantee on all our detailing services. If you’re not completely satisfied with the results, we will work to make it right.
